Description
Course Description
Are you looking for a rewarding career in IT? Do you have what it takes to be a success in this exciting field? Then you need to check out CompTIA A+ (220-1101 -Core 1) (220-1102 – Core 2). This is the perfect course to start your career in IT. Not only will you learn all the basics of information technology, but you’ll also be prepared to take your place in this growing industry.CompTIA A+ is the industry standard for entry-level IT certification. It is recognized worldwide as the premier certification for IT professionals. With CompTIA A+, you’ll be able to show employers that you have the knowledge and skills necessary to be successful in this rapidly growing field.
The CompTIA A+ (220-1101 -Core 1) (220-1102 – Core 2) course is designed to prepare students for a career in IT. The course covers the essentials of hardware and software, including troubleshooting, installation, and configuration. Students will learn how to work with PC components, peripherals, and mobile devices. They will also gain an understanding of network fundamentals, security, and operational procedures. Upon completion of the course, students will be prepared to take the CompTIA A+ (220-1101 -Core 1) (220-1102 – Core 2) exams.
The course covers the following topics:
- Hardware Fundamentals
- Software Fundamentals
- Troubleshooting hardware and software issues
- Installing and configuring PC components
- Working with mobile devices
- Understanding network fundamentals
- Implementing security measures
- Following best practices for operational procedures.
- Identify and explain the basic functions of hardware and software components
- Troubleshoot common hardware and software issues
- Install and configure PC components
- Work with mobile devices
- Understand network fundamentals
- Implement security measures
- Follow best practices for operational procedures.
This course prepares students for the CompTIA A+ (220-1101 – Core 1) (220-1102 – Core 2) exams. Upon successful completion of the exams, students will earn the CompTIA A+ certification. The CompTIA A+ certification is globally recognized and is a valuable asset for anyone pursuing a career in IT.
CompTIA A+ prepares candidates for the following job roles:
- IT Support Specialist
- Helpdesk Technician
- Field Technician
- Tier I Support Specialist
- Desktop Support Specialist
- Associate Network Engineer
- Systems Support Technician
- Junior Systems Administrator
- 258 videos
- 38.5 Hours of Video Content
- Copies of all Instructional Slides
- Flashcards
- Games
- Live Practice Labs
- Practice Exam Questions/Test
- Official CompTIA Certification Exams 220-1101 and 220-1102
Course Outline
CompTIA A+ 220-1101 (Core 1)Module 1 - CompTIA A+ 220-1101 Devices, Setups, and Installs
1.1 Introduction to the Course, Meet the Instructor
1.2 Appropriate Safety Procedures
1.3 PC Components
1.4 Guidlines for PC Disassembly
1.5 Motherboards
1.6 CPU Sockets
1.7 PCI Bus
1.8 Storage Bus (SATA and IDE)
1.9 Discussing PC Components
1.10 Common Connection Interfaces
1.11 Wired and Wireless Connection Standards
1.12 Install Peripheral Devices
1.13 Guidlines and Discussion for Installing Peripheral Devices
Module 2 - CompTIA A+ 220-1101 Displays and Multimedia Devices
2.1 Displays and Multimedia
2.2 Display Device Connections and Cables
2.3 Discussing Display Device Installation and Configuration
2.4 Troubleshoot Display Devices
2.5 Guidelines for Troubleshooting Display Devices
2.6 Discussing Display Device Troubleshooting
2.7 Install and Configure Multimedia Devices
2.8 Discussing Multimedia Device Installation and Configuration
Module 3 - CompTIA A+ 220-1101 Supporting Multiple Drive Types
3.1 Supporting Multiple Drive Types and Memory
3.2 Memory Types
3.3 RAM Types
3.4 Memory Modules
3.5 DIMM and SO-DIMM Technologies
3.6 Parity and ECC RAM
3.7 Memory Compatibility Issues
3.8 Discussing System Memory Installation
3.9 Install and Configure Mass Storage Devices
3.10 Storage Adapters and Cables
3.11 Solid State Drives
3.12 Guidlines for Installing Mass Storage Devices
3.13 Discussing Mass Storage Device Installation and Configuration
3.14 Install and Configure Removable Storage
3.15 Discussing Removable Storage Device Istallation and Configuration
3.16 Configure RAID
3.17 RAID Configuration Options
3.18 Discussing RAID Configuration
3.19 Troubleshoot Storage Devices
3.20 Boot Failures
3.21 Discussing Storage Device Troubleshooting
Module 4 - CompTIA A+ 220-1101 Accounting for CPUs and Internal Components
4.1 Install Upgrade CPUs
4.2 Multiprocessing and Multicore Processors
4.3 Discussing CPU Upgrades
4.4 Configure and Update BIOS UEFI
4.5 Discussing BOIS-UEFI Configuration and Updates
4.6 Install Power Supplies
4.7 Discussing Power Supply Installation
4.8 Troubleshoot Internal System Components
4.9 POST and Boot Problems
4.10 Boot Troubleshooting and Log Entries
4.11 Motherboard Component Problems
4.12 Discussing System Component Troubleshooting
Module 5 - CompTIA A+ 220-1101 All About Network Theories
5.1 Wired Networks
5.2 Common Ethernet Network Implementations
5.3 Taps and Mirrors
5.4 Discussing Wired Networks
5.5 Network Hardware Devices
5.6 Switches
5.7 Power Over Ethernet
5.8 Discussing Network Hardware Devices
5.9 Wireless Networks
5.10 Access Points and Wireless Network Modes
5.11 Discussing Wireless Networks
5.12 Internet Connection Types
5.13 Wireless Internet Service Providers WISP
5.14 Discussing Internet Connection Types
5.15 Network Configuration Concepts
5.16 The TCIP-IP Protocol Suite
5.17 Internet Protocol and IP Addressing
5.18 Public and Private IP Addresses
5.19 IPv6
5.20 Discussing Network Configuration Concepts
5.21 Network Services
5.22 DNS
5.23 Dynamic and Static IP Configurations
5.24 DNS Records MX and A
5.25 Web Servers and HTTP-HTTPS
5.26 Discussing Network Services
Module 6 - CompTIA A+ 220-1101 Network Operations and Diagnostics
6.1 Configuring and Troubleshooting Networks
6.2 Network Connections in Windows
6.3 Install and Configure SOHO Networks
6.4 Configure SOHO Network Security
6.5 Firewalls
6.6 Port Fowarding and Port Triggering
6.7 Windows Firewall
6.8 Network Security and Embedded Appliances
6.9 Configure Remote Access
6.10 Discussing Remote Access Configuration
6.11 Troubleshoot Network Connections
6.12 IP Configuration Issues
6.13 Routing Issues
6.14 Discussing Network Connection Troubleshooting
Module 7 - CompTIA A+ 220-1101 Cloud and Virtualization Computing
7.1 Configure Client-Side Virtulaization
7.2 Hypervisors
7.3 Processor Support and Resource Requirements
7.4 Virtual Networks
7.5 Client-Side Virtualization
7.6 Cloud Computing Concepts
7.7 Internal and External Shared Resources
7.8 Cloud Service Options
7.9 Virtual Desktops
7.10 Software-Defined Networking (SDN)
7.11 Discussing Cloud Computing Concepts
Module 8 - CompTIA A+ 220-1101 Laptop Features and Troubleshooting
8.1 Use Laptop Features
8.2 Expansion Options
8.3 Discussing Laptop Features
8.4 Install and Configure Laptop Hardware
8.5 Discussing Laptop Hardware Installation and Configuration
8.6 Troubleshoot Common Laptop Issues
8.7 Discussing Troubleshooting Common laptop Issues
Module 9 - CompTIA A+ 220-1101 Syncing and Setup of Mobile Devices
9.1 Syncing and Setup of Mobile Devices
9.2 Connect and Configure Mobile Devices
9.3 Configure Mobile Device Network Connectivity
9.4 Mobile VPN Configuration
9.5 Email Configuration Options
9.6 Discussing Mobile Device Network Connectivity Configuration
9.7 Support Mobile Apps
9.8 Discussing Mobile App Support
Module 10 - CompTIA A+ 220-1101 All Things Printing
10.1 All Things Printing
10.2 Discussing Laser Printer Maintenance
10.3 Maintain Inkjet Printers
10.4 Discussing Inkjet Printer Maintenance
10.5 Maintain Impact, Thermal, and 3D Printers
10.6 Discussing Impact, Thermal, and 3D Printer Maintenance
10.7 Install and Configure Printers
10.8 Discussing Printer Installation and Configuration
10.9 Troubleshoot Print Device Issues
10.10 Install and Configure Imaging Devices
10.11 Discussing Device Installation and Configuration
CompTIA A+ 220-1102 (Core 2)
Module 1 - CompTIA A+ 220-1102 Operating System Management
1.1 Introduction to the Course, Meet the Instructor
1.2 Identify Common Operating Systems
1.3 Microsoft Windows
1.4 Work and Education Features
1.5 Windows System Limits
1.6 Apple Operating Systems
1.7 Linux Disk and File Management
1.8 Discussing OS Types
1.9 Use Windows Features and Tools
1.10 Administrative Tools
1.11 Manage Files in Windows
1.12 System Hierarchies
1.13 File Attributes
1.14 Discussing Windows Features and Tools
1.15 Manage Disks in Windows
1.16 Discussing File Management in Windows
1.17 The Windows Disk Management Console
1.18 Discussing Windows Disk Management
1.19 Manage Devices in Windows
1.20 Device Manager
1.21 Discussing Windows Device Manager
Module 2 - CompTIA A+ 220-1102 Configuring and installing the OS
2.1 Configuring and Installing the OS
2.2 Installation Boot Methods
2.3 Disk Formatting and Partitioning
2.4 Networking Considerations
2.5 Post Installation Tasks
2.6 OS Installation Types
2.7 Unattended Installations
2.8 Maintain OSs
2.9 OS Updates
2.10 Anti-Malware Updates
2.11 Scheduled Backups
2.12 Task Schedulers part 1
2.13 Task Schedulers part 2
2.14 Install Windows 10 Demonstration
2.15 Discussing OS Maintenance
Module 3 - CompTIA A+ 220-1102 Tools to Troubleshoot and Maintain the OS
3.1 Install and Manage Windows Applications
3.2 Windows OS Tools
3.3 Application and Print Services
3.4 Task Manager
3.5 Manage Windows Performance
3.6 Windows Performance Management Tools
3.7 Troubleshoot Windows
3.8 Event Viewer
3.9 The System Configuration Utility
3.10 Troubleshooting Tips Boot Process
3.11 Troubleshooting Tips for Windows System Issues
3.12 Blue Screens and Spontaneous Shutdowns
3.13 Troubleshooting Tips for File and Memory Corruption
3.14 Safe Boot
3.15 System Repair Disc
3.16 System Restore
3.17 Guidelines for Troubleshooting Windows Issues
Module 4 - CompTIA A+ 220-1102 Network Management Tools
4.1 Network Management Tools
4.2 Network Connectivity
4.3 IP Addressing and Connection Types
4.4 Proxy Settings
4.5 Windows Client Configuration
4.6 Location Services
4.7 Firewalls
4.8 Network Troubleshooting
4.9 Remote Desktop Tools
4.10 Desktop Management and Remote Monitoring Tools
4.11 Disscussion Topics
Module 5 - CompTIA A+ 220-1102 Sharing Resources and Wrights Management
5.1 Sharing Resources and Wrights Management
5.2 User Group Accounts
5.3 Local Secutity Policy
5.4 SSO and Credential Manager
5.5 Workgroups and Homegroups
5.6 Network and Sharing Center
5.7 Network Share Configuration
5.8 NTSF File and Folder Permissions
5.9 Configure Active Directory Accounts and Policies
5.10 Domain Membership and Group Policy Objects
5.11 Basic AD Functions
5.12 Account Locks and Password Resets
Module 6 - CompTIA A+ 220-1102 Threats and Security Measures
6.1 Threats and Security Measures
6.2 Logical Security Concepts
6.3 Encryption
6.4 PKI and Certificates
6.5 Execution Control
6.6 NAC
6.7 Discussing Logical Decurity Concepts
6.8 Threats and Vulnerablilities
6.9 Types of Password Attacks
6.10 Discussing Threats and Vulnerabilities
6.11 Physical Security Controls
6.12 Discussing Physical Security Measures
Module 7 - CompTIA A+ 220-1102 Policies to Protect Data
7.1 Policies to Protect Data
7.2 Implement Security Best Practices
7.3 Guidlines for Implementing Security Best Practices
7.4 Discussing Security Best Practices Implementation
7.5 Implement Data Protection Policies
7.6 ACLs and Directory Permissions
7.7 Full Disk Encryption
7.8 Guildlines for Implementing Data Protection Policies
7.9 Discussing Data Protection Policies
7.10 Protect Data During Incident Response
7.11 Discussing Data Protection During Incident Response
Module 8 - CompTIA A+ 220-1102 Prevent Malware and Security Threats
8.1 Prevent Malware and Security Threats
8.2 Detect, Remove, and Prevent Malware
8.3 Trojan Horses and Spyware
8.4 Sources of Malware Infection
8.5 Best Practices for Malware Removal
8.6 Discussing Detecting, Removing, and Preventing Malware Infections
8.7 Troubleshoot Common Workstation Security Issues
8.8 Discussing Troubleshoot Common Workstation Security Issues
Module 9 - CompTIA A+ 220-1102 Supporting and Troubleshooting Mobile
Devices
9.1 Supporting and Troubleshooting Mobile Devices
9.2 Secure Mobile Devices
9.3 IOT Internet of Things
9.4 Discussing Mobile Device Security
9.5 Troubleshoot Mobile Device Issues
9.6 Mobile Device Security Troubleshooting
9.7 Discussing Troubleshooting Mobile Devices
Module 10 - CompTIA A+ 220-1102 Implementing Operational Procedures
10.1 Implementing Operational Procedures
10.2 Environmental Impacts and Controls
10.3 Discussing Environmental Impact and Controls
10.4 Create and Maintain Documentation
10.5 Discussing Documentation Creation and Maintenance
10.6 Use Basic Change Management Best Practices
10.7 Discussing Change Management Best Practices
10.8 Implement Disaster Prevention and Recovery Methods
10.9 Discussing Implement Disaster Prevention and Recovery Methods
10.10 Basic Scripting Concepts
10.11 Discussing Scripting
10.12 Professionalism and Communication
10.13 Discussing Professionalism and Communication Skills
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